Return & Refund Policy
Last Updated:
Thank you for choosing NagaOpportunities for your investment education and consulting needs.
1. Service Fees
Fees for our consulting services, coaching sessions, and workshops are agreed upon prior to the commencement of the service. Payment schedules and terms will be outlined in your specific service agreement or workshop registration details.
2. Refund Policy for Consulting & Coaching Services
Due to the nature of consulting and personalized coaching services, where significant time and resources are allocated to prepare and deliver tailored guidance, we generally do not offer refunds once a service period has commenced or a session has been conducted.
- Initial Consultation: Our initial consultations are typically offered free of charge to assess your needs and determine if our services are a good fit. No refunds are applicable as no fee is charged.
- Pre-paid Services: If you have pre-paid for a package of coaching sessions or a consulting engagement, you may be eligible for a partial refund for unused sessions/portions under specific circumstances (e.g., cancellation well in advance according to the terms of your agreement). Any potential refund will be determined on a case-by-case basis, potentially factoring in administrative costs and work already performed. Please refer to your specific service agreement for cancellation terms.
- Satisfaction: We strive for client satisfaction. If you are unsatisfied with a service received, please contact us promptly to discuss your concerns. We are committed to finding a mutually agreeable resolution, which may include additional support or adjustments, but does not guarantee a refund.
3. Refund Policy for Workshops
-
Cancellation by Participant: If you need to
cancel your registration for a workshop, please notify us as soon
as possible. Our refund policy for workshops is typically as
follows (specific terms may vary per workshop and will be stated
during registration):
- Cancellation more than [e.g., 14] days before the workshop date: Full refund, possibly less a small administrative fee.
- Cancellation between [e.g., 7 and 14] days before the workshop date: Partial refund (e.g., 50%).
- Cancellation less than [e.g., 7] days before the workshop date: No refund. (You may be able to transfer your registration to another person, subject to approval).
- Cancellation by NagaOpportunities: In the unlikely event that we need to cancel a workshop, registered participants will receive a full refund of the workshop fee.
4. Digital Products
If NagaOpportunities offers digital products (e.g., downloadable guides, recorded webinars), these are generally non-refundable once accessed or downloaded due to their nature. Please review product descriptions carefully before purchasing.
5. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- By email: [email protected]
- By visiting the contact page on our website: Contact Us